CCAI Platform goes GA: Faster time to value with AI for your Contact Center | C2C Community

CCAI Platform goes GA: Faster time to value with AI for your Contact Center

  • 4 October 2022
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Google Cloud CCAI Platform is launched and Generally Available! Learn how AI combined with an innovative and user focused CCaaS, can transform the Contact Center for EVERYONE: the end users, the CC business owners, and the agents!!

Cloud built Contact Center AI (CCAI) to streamline and shorten this time to value, and CCAI Platform, Google Cloud newest addition, takes a crucial step in this effort by introducing end-to-end call center capabilities.

 

Click on the link below to read it more detail.

https://cloud.google.com/blog/products/ai-machine-learning/google-cloud-contact-center-ai-platform-now-ga


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