Detect and Prevent Fraud in Voice Channels! | C2C Community
Question

Detect and Prevent Fraud in Voice Channels!

  • 23 June 2022
  • 1 reply
  • 20 views

Userlevel 1

Founded in Atlanta in 2011, Pindrop provides software and technology that uses machine learning, voice recognition, and behavioral analytics to help detect and prevent fraud in voice channels like AI-powered call centers and solve the long standing identity problem commonly encountered in customer care and contact center experiences.

Learn more about this cool application in the blog post here: https://cloud.google.com/blog/products/ai-machine-learning/pindrop-delivers-secure-voice-interactions-at-scale-with-google-cloud


1 reply

Userlevel 6
Badge +11

Awesome! Thanks for posting, @BevB!

Reply