No reply from Google Cloud Startup

Hi there @G1ofG3 and welcome to C2C, the Google Cloud Customer Community. Let me tag @MadisonJenkins to read your question. But I wouldn’t expect an answer within the weekend. 

In the meantime, why don’t you present yourself to our community in the C2C Lounge using this template? It would be great to get to know you! :)

Thanks for replying @MadisonJenkins !

@G1ofG3 please let us know if Madison’s answer was helpful to you! 🙂

Can you email the support alias (cloudstartupsupport@google.com) one more time and cc me on the email? Please include your billing ID and company url in the email so I can try my best to assist you internally. 

madisonjenkins@google.com 

Yes the text is help full thanks you.

@MadisonJenkins unfortunately its already again 8 days later without any response. Any news then from your end?

@hannahparker thank you, I’ve forwarded you the email where I’ve added Madison in CC (from last week)

That's great news @G1ofG3 😀

@Fasih31 I just saw your email. The startup support alias I shared in this thread is only for the Google Cloud for Startups Program, not for accelerators. 

I’ll try to track down an internal support email for accelerators and connect with you on the email thread. 

Hello @MadisonJenkins, I have signed up for Google for Startup Cloud on February 15, 2023. and I got a reply on February 23, 2023. but the reply discusses that the Email listed for the account owner filing my company claim does not match the domain company or the domain email that I listed in the application. where do i set it? whereas I can't login to Google Workspace Admin. Thank You

Hello @haiigas, did you see @MadisonJenkins’s answer? Let us know in the end how it helped you :)