Google Cloud has launched a new Mission Critical Services (MCS) offering for its platform, with the solution available for purchase by the vendor’s Premium Support customers.
The move is the latest effort by the cloud vendor to bolster its support for enterprise customers, according to Google Cloud customer experience vice president John Jester.
“Our customers told us they wanted to have more support as they continued to scale their businesses on our global infrastructure,” Jester said in a blog post.
“So, we overhauled our Voice of the Customer Programs, expanded our Customer Advisory Boards and launched a brand-new, independently run Google Cloud customer community.
“We also rolled out Event Management Services for retailers and other businesses dealing with peak traffic loads — and introduced new Compliance and Security Assessments and Assured Workloads to make it easier for customers in regulated industries to configure their cloud environments.
“Today, we’re raising the bar even further with the launch of Mission Critical Services (MCS) for GCP,” he said.
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