Google Cloud launches Mission Critical Services offering | C2C Community

Google Cloud launches Mission Critical Services offering

  • 12 March 2021
  • 4 replies

Userlevel 2

Google Cloud has launched a new Mission Critical Services (MCS) offering for its platform, with the solution available for purchase by the vendor’s Premium Support customers.


The move is the latest effort by the cloud vendor to bolster its support for enterprise customers, according to Google Cloud customer experience vice president John Jester.

“Our customers told us they wanted to have more support as they continued to scale their businesses on our global infrastructure,” Jester said in a blog post.


“So, we overhauled our Voice of the Customer Programs, expanded our Customer Advisory Boards and launched a brand-new, independently run Google Cloud customer community.


“We also rolled out Event Management Services for retailers and other businesses dealing with peak traffic loads — and introduced new Compliance and Security Assessments and Assured Workloads to make it easier for customers in regulated industries to configure their cloud environments.


“Today, we’re raising the bar even further with the launch of Mission Critical Services (MCS) for GCP,” he said.  


Best answer by ilias 12 March 2021, 07:53

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Userlevel 7
Badge +65

Hi @Umarohill 

Thank you for sharing it. At the end of the article, it is also saying:

“It's also taken a number of steps specifically to improve customer service for the enterprise. Over the last year, Google revamped its Voice of the Customer Programs, expanded its Customer Advisory Boards, and launched an independently run Google Cloud customer community (C2C).”

I’m glad that you’ve read it.

Can you please be so kind and tell me which is your question? Because you have submitted it as a question.

Userlevel 2

It was mistakenly post as question. Actually it was conversation mission critical cloud

Userlevel 6
Badge +13

New blog posting just was released 

Mission Critical Services: for the most demanding enterprise environments

Userlevel 7
Badge +65

Thank you very much for your post @Umarohill 

I’m sure that we’ll read more posts from you.