We have Workspace Enterprise and ~300 pcs. Currently I’m running around with a USB making them all company owned devices and putting GCPW & Drive for Desktop on them so we can ditch local admin accounts on all the PCs. I’ve only been here a couple months so don’t blame me for the previous setup but it is my problem to fix.
We were 50 people and 30 PCs 3 years ago and now are 300 and 500 so we need to start acting like a real IT department sooner rather than later because we’re growing. No AD or anything, Workspace and a remote desktop support software are our only real tools so far. And Workspace Enterprise wasn’t until Jan or Feb. I’m really just a “help desk” type job and the company has no other IT people besides a couple other help desk like myself so designing and rolling out some big huge changes is a help desk duty here.. heh.
After I’m done with that I’d like to make the next deployment much easier and explore in depth the kinds of management tools that the admin panel offers, etc. Especially remotely installing software much smoother. I know it can do a few things on it’s own but sometimes there is 3rd party tools that integrates nice and makes the process smoother. None of the three of us here have experiences with these types of projects to draw from.
I’m curious if anyone else has been in our boat and what helped. RMM Software that works well with Workspace? Does Workspace do a good enough job of it on it’s own? What common mistakes should I try to avoid?