So, with a few specialists we started a discussion on the Zero inbox (duly note that this was launched when it was remarked that the Google unread pastille in Gmail now became more visible (increase in size)…
So here goes… what is your philosophy to the Zero Inbox ?
My take :
Zero inbox is a utpoia and inefficient. Best email management, is no email.
Get your colleagues to tag you on docs instead of sending a mail "Hey , I just updated the doc, can you check it out?" urgh..
Get your clients to learn how to use chat or forms to contact you for a support request... (because, if you don't pick up the phone right away, they'll just send an email)..
Get your suppliers to send your bills to a dedicated email and automate that with filters and so on..
And finally when a mail comes in.. 1 of 3 options..
- respond immediately,
- snooze to respond later,
- delete.
Only archive what you need to trace (and that should not really be that much, since everything is in a Google Doc (perpetual minutes is my big thing with my clients.. I set up a standardised template GDoc and get them to write whatever they where going to ask in it.. and tag me if urgent.. otherwise get reviewed at our regular meetings...
What do you think?